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F.A.Q.
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No, a membership is not required. You can choose to use our services on a one-time basis for installation or setup. Once your equipment is installed or your website is created, ongoing support will not be provided unless you have an active membership plan. However, we highly recommend a membership, as it ensures continued support and helps maintain the performance and reliability of your systems and services.
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Yes. We offer yearly payment plans that provide a cost-effective way to maintain your services over time, helping you save compared to monthly billing.
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Our Help Desk provides professional IT support and troubleshooting to ensure your systems run smoothly. Support availability and response priority are based on your membership level, ensuring that members receive the assistance they need when they need it most.
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Whenever possible, we prefer to meet with clients in person to provide the most accurate and personalized assessment. However, we also offer remote consultations via phone or video call to accommodate your schedule and specific needs.
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Yes. We offer nonprofit pricing for verified 501(c)(3) nonprofit corporations. Please contact us before choosing a membership plan so we can provide a significant discount on select rates and memberships.
Choose your plan!
The Gold Plan is perfect for businesses requiring constant availability. You'll receive full 24/7 Help Desk support, a dedicated account manager, proactive technology upgrade consultations, service call priority, and more to keep your operations secure and efficient.
The Platinum Plan is ideal for businesses seeking more strategic support. It enhances your service with 24/5 Help Desk access, early access to new technologies, and biannual performance reviews with expert recommendations. Platinum members receive tailored IT growth planning to stay ahead of the curve.
The Silver Plan builds upon the Basic Plan by adding regular personalized IT assessments and discounted rates on select services. Silver members stay competitive with insights into evolving technology and best practices.
The Basic Plan at Miller Penn Networks is perfect for businesses starting to build their IT foundation. It includes general Help Desk support during business hours and access to exclusive educational resources, providing a cost-effective way to receive professional guidance and support.
Why Join?
Join Miller Penn Networks' membership program for exclusive benefits tailored to your business needs. Access priority support, personalized solutions, cost-saving discounts, and advanced features to drive productivity. Experience the difference today!