Last updated: January 01, 2026

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@millerpennnetworks.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Miller Penn Networks Limited Liability Company

Attn: Returns

58 Sunview Dr

C/o Shipping Dept.

Wellsboro, PA 16901

United States

Please note that you will be responsible for all shipping return charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ninety (90) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

The following items cannot be returned or exchanged:

     ●     Items marked as not returnable cannot be returned.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     An 80% restocking fee will be charged for all returns.

     ●     Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us by calling +1 (570)360-9298 or emailing us at support@millerpennnetworks.com.